Privacy Policy

1. Introduction

Legacy Leads LLC ("Legacy Leads," "we," "us," or "our"), a Delaware limited liability company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services ("Service"). By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you create an account or use the Service, we may collect:

• Name and email address
• Account credentials (managed through Firebase Authentication)
• Payment and billing information (processed by Stripe; we do not store full credit card numbers)
• County and state preferences for lead delivery
• Communications you send to us (support inquiries, feedback)

2.2 Information Collected Automatically

When you access the Service, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages viewed and features used within the platform
• Date and time of access
• Referring URLs

2.3 Lead Data

The lead data we provide through the Service (property owner information, contact details, property data) is sourced from publicly available records and third-party data providers. This data is not "your" personal information under this Privacy Policy; rather, it is the product we deliver to you as a subscriber.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your subscription and payments
• Deliver lead data based on your county selections
• Communicate with you about your account, updates, and support
• Monitor usage patterns to improve performance and user experience
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), authentication (Firebase/Google), and hosting infrastructure. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent.

5. Payment Processing

All payment processing is handled by Stripe, Inc. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's privacy policy governs how your payment information is collected and used. You can review Stripe's privacy policy at stripe.com/privacy.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with the Service. If you cancel your account, we may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Service.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your rights, contact us at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Legacy Leads LLC
State of Incorporation: Delaware
Email: [email protected]